Our Commitment
ACE RAID Recovery is committed to making raiddatarecovery.com accessible to the widest possible audience, including people with disabilities. Every visitor — whether they are reading about RAID recovery, checking pricing, or starting a case — should be able to use this website with the assistive technology of their choice.
Standard We Aim For
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, and Level AA is the level most commonly referenced by accessibility legislation and by our corporate customers.
What We Do on This Site
- Semantic page structure: one main heading per page and a logical order of headings, landmarks and lists, so screen-reader and keyboard users can navigate quickly.
- Descriptive alternative text for images that carry meaning, and empty alt attributes for purely decorative graphics.
- Full keyboard operability for navigation, links, accordions and forms, with visible focus indicators — no action requires a mouse.
- Text and interface colours chosen for sufficient contrast against their background.
- Layouts that reflow on small screens, and text that stays readable when zoomed to 200%.
- Form fields with explicit labels, and error messages that are announced rather than only shown in colour.
- No content that relies on colour alone, on flashing, or on a timed response.
- The page language is declared, so screen readers pronounce content in the correct language.
Known Limitations
Accessibility is an ongoing effort rather than a one-time project. We are aware that some parts of the site may still fall short of Level AA:
- Some older documents published as PDFs may not be fully tagged or readable by screen readers. If you need one of them, contact us and we will send the information in an accessible format.
- Third-party content that we embed or link to (for example maps or external articles) is outside our direct control, although we ask our providers to meet the same standard.
- Long technical pages are still being reviewed for heading order and table markup.
If you meet a barrier that is not listed here, please tell us. Feedback is the fastest way for us to fix a problem, and it is genuinely welcome.
Feedback and Contact
If you have difficulty using any part of this website, or you need information from it in an alternative format (large print, plain text, or read to you by phone), contact us and we will help — and, where possible, provide the information you need in another way:
Email: info@raiddatarecovery.com
Phone (toll-free): 844-223-7243 — engineers answer 24/7
Post: ACE RAID Recovery, 17778 Preston Rd, Dallas, TX 75252
We aim to respond to accessibility feedback within 5 business days.
Assessment Approach
This statement is based on a self-evaluation of this website carried out by the ACE RAID Recovery team, covering keyboard-only navigation, text zoom and magnification, colour contrast, form labelling and screen-reader behaviour. This statement was last reviewed on November 2, 2026.