ACE RAID Recovery Work Order
Step 1: Enter your information, then click Next
Service Level:
Please Select
Standard
Expedited
Emergency
Remote Expedited
Remote Emergency
Dallas Headquarters
17778 Preston Rd.
Dallas, TX 75252
Toll Free - 844-223-7243
Primary contact Information
Internal Tracking (if used)
53850
Company
Contact: First Name
Last Name:
Second contact: First Name
Last Name:
Address
City
State
Please select
AL
AK
AZ
AR
CA
CO
CT
DE
DC
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
Outside USA
ZIP
Phone 1
Phone 2
FAX
Email
Referred by:
How did you find us?
RAIDDATARECOVERY.COM
Bing
Dell
Google
G-Technology Storage website
Hitachi Storage website
Other website
Publication
Referral
Western Digital website
Yahoo
YellowPages
Yelp
Other
Media Information
How many devices total:
Bare
In Machine
Make
Model
Configuration:
RAID\NAS
Desktop Hard Drive
Laptop Hard Drive
External Drive Box
SCSI\SAS Hard Drive
SSD Drive
RAID Array
Tape
Laptop Computer
Desktop Computer
External Drive Array
Network Attached Storage Unit
Micro Drive
Floppy Disk
Zip Disk
Memory Card (including USB)
Uploaded File
Other
Serial Numbers:
Operation System:
Please select
Windows 8/7/Vista
Windows XP/2000
Windows 2000/2003/2008/2012 Server
Mac OS
Netware
Linux
SUN/Solaris
Other UNIX
Unknown
Other
Failure Summary
(please describe briefly what happened)
Files and Folders needed
(This field is the most important field on this form. Recovery is not always 100% so we need to know what the deal-breaker is for you and what you consider a success.
Simply entering "All" or "All Data" will not be accepted
)
My Data is Encrypted
No
Yes
I would like my failed media recycled after recovery
Yes
No
(reassembly adds to project turn time)
If you're having problems filling out this form, please download the PDF version :
WorkOrder.pdf